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The player from Portugal had three pending payments of €50 each from December 26th. Despite making additional withdrawals that were approved and paid, the original payments remained pending. The player stated that she had no active bonuses and expressed dissatisfaction with the casino's handling of her withdrawals.
After his complaint was submitted, he confirmed that his account had been successfully verified. He then reported that his payment had been approved and later credited. Finally, he confirmed that all his withdrawals had been successfully received. As a result, we had marked the complaint as resolved.
Длительность установки: Установка обычно занимает несколько минут, в зависимости от скорости вашего устройства.
The player from Portugal had deposited approximately 22 euros' worth of BNB into an online casino, but the funds were not credited to his account. Despite having provided the necessary documentation, there had been no progress after five days and the player had received no communication from the casino.
The player from Italy is experiencing difficulties withdrawing his funds because the transaction to the preferred payment method has been declined. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.
Upon reaching the next level in the VIP Program I didn't receive the rewards, you may wonder why, huh?
The player from Brazil is experiencing an issue with his deposit. Despite numerous attempts to contact the casino and provide evidence of the deposit, he has not received the money into his account. Player’s complaint has been resolved successfully.
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paid in for the 6th time today. again only empty spins. 3 free spins with actually zero win. Play n Go does not work in Austria.
We had facilitated communication between the player and the casino. After some delay, the casino had reopened the player's account and restored the balance. The player confirmed they had successfully received all their money back. The issue had been resolved satisfactorily.
Квизы. Бывают самыми разными, обычно вопросы посвящены конкретному виду спорта. Отвечаете правильно повсечастно все вопросы site – получаете бонусные монеты в любой момент счет.
We are very sorry to hear that you've had a negative experience with our casino and the support team. We are working on the quality of our support and do our best to help all players as soon as possible.
Note: As far as we are concerned, PinoCasino is related to 9 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of PinoCasino.
After the player's account was unexpectedly disabled, he had threatened legal action. Fortunately, the situation had been resolved when the player's funds were credited to him. We had marked the complaint as 'resolved' in our system.